These terms and conditions (hereinafter referred to as the "Agreement") establish a legally binding arrangement between you and DRIVEN GLOBAL GENERAL SERVICES (referred to as the "Company," "we," "us," or "DRIVEN"), an entity headquartered in ABUDHABI. To access and utilize the Service, as defined herein, and the corresponding Application, as defined herein, you are required to consent to the stipulations delineated below. By availing yourself of any services provided by the Company (collectively referred to as the "Service"), or by downloading, installing, or employing any affiliated application supplied by the Company (collectively referred to as the "Application"), you explicitly acknowledge and agree to be bound by the terms of this Agreement. Furthermore, you acknowledge your understanding that the Agreement encompasses all subsequent revisions and supplements, which may be published periodically at http://drivens.co/terms, https://drivens.co/terms, or disseminated through the Service.
The Company retains the prerogative to amend this Agreement or its associated policies governing the Service or Application, at any juncture, with such alterations taking effect upon the issuance of an updated version of this Agreement at http://drivens.co/terms, https://drivens.co/terms, or via the Service. The onus rests upon you to regularly peruse this Agreement. Your sustained use of the Service or Application subsequent to any such modifications shall be construed as an expression of your consent to abide by the revised terms.
DRIVEN is an automotive care service that enables users to request automobile services through the utilization of a mobile application.
Key Content-related Terms
“Content” means text, graphics, images, music, software (excluding the Application), audio, video, information or other materials.
“Company Content” means Content that Company makes available through the Service or Application, including any Content licensed from a third party, but excluding User Content.
“User” means a person who accesses or uses the Service or Application.
“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available through the Service or Application.
“Collective Content” means, collectively, Company Content and User Content.
Representations and Warranties
By using the Application or Service, you expressly represent and warrant that you are legally entitled to enter this Agreement. If you reside in a jurisdiction that restricts the use of the Service because of age, or restricts the ability to enter into agreements such as this one due to age, you must abide by such age limits and you must not use the Application or Service. By using the Application or the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement. Your participation in using the Service and/or Application is for your personal use and the use of others that have explicitly authorized you. You may not authorize others to use your user status, and you may not assign or otherwise transfer your user account to any other person or entity. When using the Application or Service you agree to comply with all applicable laws from your home nation, the country, state or Emirate and city in which you are present while using the Application or Service.
You may only access the Service using authorized means. The Company reserves the right to terminate this Agreement if you use the Service or Application with an incompatible or unauthorized device.
By using the Application or the Service, you agree that:
You will only use the Service or Application for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
You will not use the Service or Application to cause nuisance, annoyance or inconvenience.
You will not impair the proper operation of the network.
You will not try to harm the Service or Application in any way whatsoever.
You will not copy, or distribute the Application or other content without written permission from the Company.
You will only use the Application and Service for your own use and will not resell it to a third party.
You will keep secure and confidential your account password or any identification we provide you which allows access to the Service.
You will provide us with whatever proof of identity we may reasonably request.
You will only use an access point, 3G or 4G data account (AP) which you are authorized to use.
License Grant, Restrictions and Copyright Policy
General
No joint venture, partnership, employment, or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Service or Application. If any provision of the Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. The failure of the Company to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing. This Agreement comprises the entire agreement between you and the Company and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter of this Agreement.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
You are responsible for all damages to your property and DRIVEN is not liable for any loss or damage incurred
The access and use of this website is only allowed for your personal, non-commercial purposes. This means this website may only be accessed and used directly by a private individual. It is strictly prohibited to access and use this website for anything other than for your personal, non-commercial purposes.
The use of this website:
In any unlawful, fraudulent or commercial manner
To create, check, confirm, update, modify or amend your own or another person's databases, records or directories
Using any automated software, process, program, robot, web crawler, spider, data mining, trawling or other 'screen scraping' software, process, program or system is not permitted.
You are allowed to operate a link to this website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, as determined by us.
To operate a link to this website in such a way as to suggest or imply any form of association, approval or endorsement by us is not permitted.
We reserve the right to require you to immediately remove any link to this website at any time and we may withdraw any linking permission at any time.
Motor & other Insurance service:
Insurance is provided by UniTrust Insurance Broker LLC is a duly licensed professional insurance broker registered underthe Commercial License No. 570764 and Insurance Authority Registration No. 188, established to operate in UAE from year 2005 to provide specialized and proficient insurance consultancy services to its valuable clients.
VEHICLE SERVICING ONLINE
Some of our service packages online are based on service and labor charges only and do not include any parts cost. Parts cost will be additional and will be agreed and paid in full by the customer after completion of the service but prior to the vehicle delivery.
COLLECTION AND DELIVERY
Our free collection and delivery service is a service where either DRIVEN or one of our approved service agents will collect and deliver your vehicle to you for free when you purchase any service package online. The driver will arrive at the agreed location you provide at the time of placing the booking and will carry out and onsite inspection / damage report which once checked you must sign to confirm. This report will then be sent to you via email and SMS to the information you provided upon registration on .http://drivens.co/ or https://drivens.co/
Please ensure you remove all your valuables and belongings before handing over your vehicle to our driver as we will take no liability on any missing items . Your vehicle will go through multiple departments involving a third party workshop. Although our workshops can be trusted we cannot accept any liability for missing items .
Pick up and delivery charges applicable (charges based on pick up/drop location) in case the services/repair jobs are cancelled anytime by the customer, once the vehicle is collected from customer location.
PAYMENT
Payment Must be made online to secure your booking using our secure payment gateway. At the time of the booking we will only charge you for the service package. Please remember our service packages do not include parts and these incur an additional cost. Once the free vehicle health check has been carried out we will then send you the price for the parts and the price for any additional work your car requires. The service parts must be paid for but the additional work is your choice. You are free to repair your vehicle elsewhere. Visa or MasterCard debit and credit cards in AED will be accepted for payment
Once the payment is made,the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.
VEHICLE PARTS
for parts you have two options at the time of booking.
Option one is that you supply your own parts, If you choose this option then please leave the parts in the vehicle on the day of the service. Please also remember with option one we cannot offer any form of warranty or guarantee for the parts you supply, we can only offer labor warranty for any service or repair work we carry out on your vehicle.
Option two is that you buy your parts from DRIVEN 3rd parity service provider .
Any special order parts will require payment in advance. The parts will be ordered from the parts suppliers and the order will be non refundable.
The shipment of the special order parts may be delayed from the given expected delivery date due to third party logistics. Once the parts arrive you will be Notified.
Car recovery & Towing Service
You understand that use of the Services may result in charges to you for the Servicesorgoods Receive from a 3rd Party Provider (“Charges”). After you have received Services or goods obtained through your use of the Service, DRIVEN will facilitate your payment of the applicable Charges on behalf of the 3rd Party Provider in its capacity as limited payment collection agent. Payment of the Charges in such manner shall be considered the same as payment made directly by you to the 3rd Party Provider.
Charges will be inclusive of applicable taxes where required by law. Charges paid by you are final and non-refundable, unless otherwise determined by DRIVEN.
All Charges are due immediately and payment will be facilitated by DRIVEN using the preferred payment method designated in your Account, after which DRIVEN will send you a receipt by email. If your primary Account payment method is determined to haveexpiredor be invalid or otherwise not able to be charged, you agree that DRIVEN may, as the 3rd Party Provider’s limited payment collection agent, accept a request from you for payment through cash. Any payment through cash must be agreed in advance with DRIVEN and the 3rd Party Provider.
The DRIVEN service supports both Visa and MasterCard debit and credit cards and deductions will be made in United Arab Emirates Dirham (AED). Cardholders must retain a copy of their transaction records and the DRIVEN User T&C.
As between you and DRIVEN, DRIVEN reserves the right, and at its sole discretion, to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services. DRIVEN will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof.
This payment structure is intended to fully compensate the 3rd Party Provider for the services or goods provided. You understand and agree that, while you are free to provide additional payment as a gratuity to any 3rd Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary.
After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback about your 3rd Party Provider. You shall provide your ratings and feedback in good faith and the use of derogatory terms or expletives isstrictly forbidden.
Limitation of liability
DRIVEN shall not be liable for indirect, incidental, special, exemplary, punitive or consequential damages, including lost profits, personal in juryor property damage related to, in connection with,or otherwise resulting from any use of the services. DRIVEN shall not be liable for any damages, liability or losses arising out of: (i) your use of or reliance on the services or your inability to access or use the services;or(ii) any transaction or relationship between you and any 3rd Party Provider. DRIVEN shall not be liable for delay or failure in performance resulting from causes beyond its reasonable control. In no event shall DRIVEN’s total liability to you in connection with the services for all damages, losses and causes of action exceed the amount payable by you for the using that DRIVEN service.
DRIVEN’s services may be used by you to request and schedule towing services with 3rd Party Providers, but you agree that DRIVEN has no responsibility or liability to you related to any towing services provided to you by 3rd Party Providers other than as expressly set forth in these terms.It is further clarified that DRIVEN shall only be performing its nominal role of an aggregator of the towing services providers for the users.
The limitations and disclaimer in this agreement do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law.
Warranty
Parts warranty is only for manufacturing defects, wear and tear of components is not covered under the warranty policy.
Warranty certificate will be provided once the services are completed and only after the payments are made.
Start and end date of the warranty will be mentioned in the warranty certificate.
Any electrical component failure is not covered under the warranty.
Warranty will get void in case any alterations (part uninstalled/reinstalled/damaged etc.) are observed in the jobs/repairs performed by DRIVEN..
Any consequential damages in the parts installed due to vehicle stranded in the workshop for more than 30 days.
For all warranty claims the affected parts would be uninstalled, reviewed and observations will be shared by our technical team, vehicle delivery timeline will be subjective to the parts availability & repairs on the vehicle.
DRIVEN 3rd parity recovery service proivder is only liable for collection and delivery of the vehicle under warranty claims, any Courtesy Car or Rental Cars will not be accommodated.
Initially diagnosing & recovery charges will be applicable for all returning/complaint vehicles regardless of the warranty policy. However, if concerns are related to the previous jobs/repairs these charges will be waived off.
Used parts and parts sourced by the customer will not be covered under the scope of warranty.
License Granted by User
We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content. By making available any User Content on or through the Service or Application, you hereby grant to Company a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty- free license, with the right to sublicense, to use, view, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast and otherwise exploit such User Content only on, through or by means of the Service or Application. Company does not claim any ownership rights in any User Content and nothing in this Agreement will be deemed to restrict any rights that you may have to use and exploit any User Content.
You acknowledge and agree that you are solely responsible for all User Content that you make available through the Service or Application. Accordingly, you represent and warrant that: (i) you either are the sole and exclusive owner of all User Content that you make available through the Service or Application or you have all rights, licenses, consents and releases that are necessary to grant to Company and to the rights in such User Content, as contemplated under this Agreement; and (ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of the User Content or Company’s use of the User Content (or any portion thereof) on, through or by means of the Service or Application will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
Application License
Subject to your compliance with this Agreement, Company grants you a limited non-exclusive, non- transferable license to download and install a copy of the Application on a single mobile device or computer that you own or control and to run such copy of the Application solely for your own personal use. Furthermore, with respect to any Application accessed through or downloaded from the Apple App Store (“App Store Sourced Application”), you will use the App Store Sourced Application only: (i) on an Apple-branded product that runs iOS (Apple’s proprietary operating system software); and (ii) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service. Company reserves all rights in and to the Application not expressly granted to you under this Agreement.
Accessing and Downloading the Application from iTunes
The following applies to any App Store Sourced Application:
You acknowledge and agree that (i) this Agreement is concluded between you and Company only, and not Apple, and (ii) Company, not Apple, is solely responsible for the App Store Sourced Application and content thereof. Your use of the App Store Sourced Application must comply with the App Store Terms of Service.
You acknowledge that Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App Store Sourced Application.
In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App Store Sourced Application to you and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App Store Sourced Application. As between Company and Apple, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Company.
You and Company acknowledge that, as between Company and Apple, Apple is not responsible for addressing any claims you have or any claims of any third party relating to the App Store Sourced Application or your possession and use of the App Store Sourced Application, including, but not limited to: (i) product liability claims; (ii) any claim that the App Store Sourced Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
You and Company acknowledge that, in the event of any third party claim that the App Store Sourced Application or your possession and use of that App Store Sourced Application infringes that third party’s intellectual property rights, as between Company and Apple, Company, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement.
You and Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement as related to your license of the App Store Sourced Application, and that, upon your acceptance of the terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the App Store Sourced Application against you as a third party beneficiary thereof.
Without limiting any other terms of this Agreement, you must comply with all applicable third party terms of agreement when using the App Store Sourced Application.
You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or the Application in any way; (ii) modify or make derivative works based upon the Service or the Application; (iii) create Internet “links” to the Service or “frame” or “mirror” any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service or Application, or (c) copy any ideas, features, functions or graphics of the Service or Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Application.
You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Application or Service or the data contained therein; or (v) attempt to gain unauthorized access to the Application or Service or its related systems or networks.
Company will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Company may involve and cooperate with law enforcement authorities in prosecuting users who violate this Agreement. You acknowledge that Company has no obligation to monitor your access to or use of the Service, Application or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Service and Application, to ensure your compliance with this Agreement, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Company reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that Company, at its sole discretion, considers to be in violation of this Agreement or otherwise harmful to the Service or Application.
Copyright Policy
Company respects copyright law and expects its users to do the same.
It is Company’s policy to terminate in appropriate circumstances Users or other account holders who repeatedly infringe or are believed to be repeatedly infringing the rights of copyright holders.
Payment Terms
Any fees that the Company may charge you for the Application or Service, are due immediately and are non-refundable other than in circumstances in which the Company considers that a refund is justified and you have notified the Company within 72 hours of the booked start time of the relevant trip. This no refund policy shall apply at all times regardless of your decision to terminate your usage, our decision to terminate your usage, disruption caused to our Application or Service either planned, accidental or intentional, for any reason whatsoever. The Company reserves the right to determine final prevailing pricing. Please note the pricing information published on the website may not reflect the prevailing pricing.
The Company, at its sole discretion, makes promotional offers with different features and different rates to any of our customers. These promotional offers, unless made to you, shall have no bearing whatsoever on your offer or any contract with the Company. The Company may change the fees for the Service or Application, as we deem necessary for our business. We encourage you to check back at our website periodically if you are interested in the Company’s charges for the Service or Application.
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
Once the payment is made, a confirmation notice will be sent to the client via email within 24 hours of receipt.
Delivery Policy
DRIVEN Website , DRIVEN APP will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple services may result in multiple postings to the cardholder’s monthly statement.
If the customer has availed our valet service and the vehicle requires extra fuel at any point of time during the delivery of service, a fuel surcharge would be levied in addition to other service charges.
Customer should remove any valuable belongings kept in the car before handing it over. DRIVEN will not take responsibility for any items that may get misplaced or lost.
Pricing Policy
Adding a service in your cart does not reserve the price shown at that time
It is possible that a service's price may decrease between the time you place it in your basket and the time you purchase it
DRIVEN classifies cars as per their engine oil requirement. Generally, car is considered "COMPACT" if oil requirement is upto 4 litres, "SEDAN" (or "COUPE") if oil requirement is between 4 to 6 litres and "SUV" if engine oil requirement is 6 litres and above
DRIVEN reserves the right to refuse servicing (at the ordered prices) against an order where car classification specified by the user while ordering the services is found to be inaccurate
Promotions Policy
When redeeming a promotional code (or voucher code) advertised on our website or social media accounts, you must check the eligibility of the said offer
The promotional code is valid for a limited time only. DRIVEN reserves the right to modify or cancel it at any time without prior notice
Promotions in general may not be applicable for cars deemed to be exotic, as per DRIVEN's discretion
Each promotional code can be used only once, unless otherwise specified
The promotional code is not transferable, may not be resold or redeemed for cash
Each promotional code applies only to qualifying services. Details are usually specified in the promotion
Universal promotions may not apply to certain services.
The promotional code does not apply to pre-orders, unless otherwise specified
The balance in the mobile Ewallet is exclusively earmarked for subscribing to car wash services
If the promotion has a minimum purchase requirement, taxes do not apply toward the minimum purchase amount
If you cancel the service purchased using a promotional code, we will subtract the value of the promotional code from your return credit, if any
Only one promotional code can be used each time and therefore cannot be combined with other offers using promotional code
DRIVEN reserves the right to void the transactions where prohibited
If you violate any of the Terms and Conditions, the promotion will be invalid, and the promotional code discount will not apply
Free Car Diagnosis refers to the on-site ("doorstep") vehicle health check only. If any additional checks need to be carried out by taking the car to the garage, then service charges may apply and would be conveyed to you in advance
DRIVEN reserves the right to update these terms and conditions without prior notice
Credits Policy
DRIVEN Credits, also known as Wallet or Credits, is credit that may be applied to a customer’s account at DRIVEN's discretion
Credits can only be redeemed against orders placed on the mobile app by the customer himself; They cannot be availed for offline orders or orders placed by DRIVEN staff on behalf of the customer
Credits may not be redeemed against certain services.
We may, in our sole discretion, place limits on the amount of credits that can be redeemed per order; We may change these limits without notice
Credits cannot be exchanged for cash or any other alternatives and have no monetary value.
Credits will expire after mentioned date and would no longer be redeemable against any orders after that.
Any attempt to manipulate our Site and our offers of Credits by use of bulk entry via third parties or syndicates, macros, ‘script’, ‘brute force’, masking identity by manipulating IP addresses, using identities other than their own or any other automated means (including systems which can be programmed to enter), will render the order and the relevant Credit invalid. DRIVEN is entitled to take all reasonable steps to protect itself against fraudulent or invalid Credit redemptions, including requiring additional reasonable verification close the accounts of any customers it reasonably believes have carried out any such acts.
Cancellation & Refund Policy
Refunds, if any, will only be processed through the original mode of payment.
Refunds will only be made against the amount paid by the customer through the original mode of payment, adjusted for any promotions, charge backs, DRIVEN credits or unverifiable activity.
Depending on the mode of payment, please allow for up to 45 days for the refund transfer to be completed.
Cancellation can only be done within 5 minutes of placing an order OR upto 4 working hours before order's scheduled time, whichever is later.
Once the valet or diagnosis service has begun and the customer rejects or cancels the estimate or order completely, the customer would have to pay for the valet and diagnosis fees separately for the release of his vehicle.
Warranty Policy
Warranties are applicable only for the parts and services that DRIVEN has provided.
All claims need to be addressed via email to and be given a minimum of 7 business days to be examined, verified and processed.
Child Seat Policy
If you have ordered any DRIVEN interior cleaning service for your car, it is your responsibility to remove and reattach the child safety seat. DRIVEN or DRIVEN 3rd party service provider staff will not remove or change the position of child seats, even if instructed by the customer. The Company is not and will not be held responsible for any untoward event arising out of improper handling of child seats before and after the service.
Intellectual Property Ownership
The Company alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Application and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Application or the Service. This Agreement is not a sale and does not convey to you any rights of ownership in or related to the Application or the Service, or any intellectual property rights owned by the Company. The Company name, the Company logo, and the product names associated with the Application and Service are trademarks of the Company or third parties, and no right or license is granted to use them.
Third Party Interactions
During use of the Application and Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through the Application or Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. The Company and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase, transaction or promotion between you and any such third-party. The Company does not endorse any sites on the internet that are linked through the Service or Application, and in no event shall the Company or its licensors be responsible for any content, products, services or other materials on or available from such sites or third party providers. The Company provides the Application and Service to you pursuant to the terms and conditions of this Agreement. You recognize, however, that certain third-party providers of goods and/or services may require your agreement to additional or different terms and conditions prior to your use of or access to such goods or services, and the Company disclaims any and all responsibility or liability arising from such agreements between you and the third party providers.
The Company may rely on third party advertising and marketing supplied through the Application or Service and other mechanisms to subsidize the Application or Service. By agreeing to these terms and conditions you agree to receive such advertising and marketing. If you do not want to receive such advertising you should notify us in writing. The Company reserves the right to charge you a higher fee for the Service or Application should you choose not to receive these advertising services. This higher fee, if applicable, will be posted on the Company’s website located at https://www.drivens.co. The Company may compile and release information regarding you and your use of the Application or Service on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take reasonable precautions in all actions and interactions with any third party you interact with through the Service.
Conduct of Users
By entering into this Agreement or using the Application or the Service you agree that (1) you will comply with the laws of the United Arab Emirates, Qatar, or Saudi Arabia (whichever is applicable). You will be solely responsible for any failure to comply with this provision.
Access to Service Site / Vehicles
By entering into this Agreement or using the Application or the Service you agree that you will guarantee the access to service site and/or vehicle – be it an individual parking of a villa, apartment parking, community parking, public parking, commercial parking lot, etc. – to DRIVEN & DRIVEN App 3rd parties partners staffs in order to provide the requested service(s).
Indemnification
By entering into this Agreement and using the Application or Service, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referred to in this Agreement; (b) your violation of any rights of any third party, including any providers of transportation services, or (c) your use or misuse of the Application or Service.
Agreement Validity
This agreement of service is considered to in force from the date and time, you sign up with the company and remains valid until your customer account is active in the Company’s database. You customer account can be removed due to breach of any contractual clauses in this agreement or as a result of an explicit written notice by either of the two parties.
Disclaimer of Warranties
The company makes no representation, warranty, or guaranty as to the reliability, timeliness, quality, suitability, availability, accuracy, or completeness of the service or application.
The company does not represent or warrant that:
The use of the service or application will be secure, timely, uninterrupted, or error-free or operate in combination with any other hardware, application, system, or data.
The service or application will meet your requirements or expectations.
Any stored data will be accurate or reliable.
The quality of any products, services, information, or other material purchased or obtained by you through the service will meet your requirements or expectations.
Errors or defects in the service or application will be corrected.
The service or the server(s) that make the service available are free of viruses or other harmful components.
The service and application are provided to you strictly on an “as is” basis.
All conditions, representations, and warranties, whether express, implied, statutory, or otherwise, including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law by the company.
The company makes no representation, warranty, or guaranty as to the reliability, safety, timeliness, quality, suitability, or availability of any services, products, or goods obtained by third parties through the use of the service or application.
You acknowledge and agree that the entire risk arising out of your use of the application and service, and any third party services or products, remains solely with you, to the maximum extent permitted by law.
Internet Delays
The company's service and application may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications.
The company is not responsible for any delays, delivery failures, or other damage resulting from such problems.
Limitation of Liability
in no event shall the company’s aggregate liability exceed the amounts actually paid by and/or due from you in the six (6) month period immediately preceding the event giving rise to such claim. if the claim is not submitted within 15 days from the day of service, the company will not be liable for more than 75 percent of the amounts paid by and/or due from you, until the rest of the warranty period. in no event shall the company and/or its licensors be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential or other damages of any type or kind (including personal injury, loss of data, revenue, profits, use or other economic advantage). the company and/or its licensors shall not be liable for any loss, damage or injury which may be incurred by you, including but not limited to loss, damage or injury arising out of, or in any way connected with the service or application, including but not limited to the use or inability to use the service or application, any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any third party service provider, advertiser or sponsor whose advertising appears on the website or is referred by the service or application, even if the company and/or its licensors have been previously advised of the possibility of such damages.
Assignment
This Agreement may not be assigned by you without the prior written approval of the Company but may be assigned without your consent by the Company to (i) a parent or subsidiary, (ii) an acquirer of http://drivens.co/terms, https://drivens.co/terms, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.
Governing Law
This Agreement is governed by the laws of the United Arab Emirates
Dispute Resolution
Any dispute, claim or controversy arising out of or in connection with this Agreement, including a dispute, claim or controversy arising in relation to its interpretation or relating to any non-contractual obligations arising out of or in connection with this agreement (a “Dispute”) shall be settled amicably between the parties following the receipt by either party of written notice of the Dispute from the other party. In the event that a Dispute cannot be settled amicably within a period of 60 days from the date on which the relevant party notifies the other in writing that a Dispute has arisen, the parties agree that such Dispute shall be referred to and finally settled by arbitration under the DIFC-LCIA Arbitration Rules (the “Rules”), which Rules are deemed to be incorporated by reference into this Agreement. The seat, or legal place, of arbitration shall be the DIFC.
The number of arbitrators shall be three. Each party will nominate one arbitrator for appointment by the LCIA Court. The third arbitrator, who shall act as chairman, shall jointly be nominated by the other arbitrators so nominated and appointed by the LCIA Court.
The language to be used in the arbitration shall be English The award made by the arbitrator shall be final and binding on the parties and may be enforced in any court of competent jurisdiction. To the extent permissible by law, the parties hereby waive any right to appeal against the decision of the arbitrator.
This “Dispute Resolution” section will survive any termination of this Agreement
Privacy Policy
INFORMATION GATHERED BY https://drivens.co/, https://drivens.co/ or driven app . This is https://drivens.co/, https://drivens.co/’S (“https://drivens.co/, https://drivens.co/”) online privacy policy (“Policy”). This policy applies only to activities https://drivens.co/, https://drivens.co/ engages in on its website and mobile application and does not apply to https://drivens.co/, https://drivens.co/ activities that are "offline" or unrelated to the website.
https://drivens.co/, https://drivens.co/ collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the https://drivens.co/, https://drivens.co/ website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the https://drivens.co/, https://drivens.co/ website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to https://drivens.co/, https://drivens.co/, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.
USE AND DISCLOSURE OF INFORMATION. Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your Delivery information to third parties for order tracking purposes or process your check or money order, as appropriate, fill your order, improve the functionality of our site, perform statistical and data analyses deliver your order and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties COOKIES. Cookies are small bits of data cached in a user’s browser. https://drivens.co/, https://drivens.co/ utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.
https://drivens.co/, https://drivens.co/ will not pass any debit/credit card details to third parties.
https://drivens.co/, https://drivens.co/ may use non-personal "aggregated data" to enhance the operation of our website, or analyse interest in the areas of our website. Additionally, if you provide https://drivens.co/, https://drivens.co/ with content for publishing or feedback, we may publish your user name or other identifying data with your permission.
https://drivens.co/, https://drivens.co/ may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. https://drivens.co/, https://drivens.co/ may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if https://drivens.co/, https://drivens.co/ files for bankruptcy, or there is a transfer of the assets or ownership of https://drivens.co/, https://drivens.co/ in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.
SECURITY. https://drivens.co/, https://drivens.co/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://drivens.co/, https://drivens.co/ cannot guarantee the security of any information that is disclosed online.
OTHER WEBSITES. https://drivens.co/, https://drivens.co/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.
MINORS. https://drivens.co/, https://drivens.co/ does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the https://drivens.co/, https://drivens.co/ website or services, and https://drivens.co/, https://drivens.co/ requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, https://drivens.co/, https://drivens.co/ does not knowingly distribute personal information regarding minors under the age of 18.
CORRECTIONS AND UPDATES. If you wish to modify or update any information https://drivens.co/,or https://drivens.co/ has received, please contact info help@drivens.co or help@drivens.co
MODIFICATIONS OF THE PRIVACY POLICY. https://drivens.co/, https://drivens.co/ The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
